All ISO standards are reviewed every five years to establish if a revision is required to keep it current and relevant for the marketplace. ISO 9001:2015 is designed to respond to the latest trends and be compatible with other management systems such as ISO 14001 and ISO 14001. ISO 9001:2015 standard has been restructured: chapter and subchapter titles, and order of clauses and paragraphs, have been thoroughly revised. These changes reflects a strategic choice that will gradually be applied to all Management System Standards (MSS) that would be published by ISO.
- Enhance an organization’s ability to satisfy its customers
- Top Management to take accountability for the Management Systems’ effectiveness rather than just being responsible
- Moving from just being ‘committed’ to demonstrate ‘Leadership’ thanks to the High Level Structure, ISO 9001:2015 can be easily integrated with other management systems (ISO 14001:2015, ISO 45001 ...)
- Proactively identify and manage risks
- Provide due consideration to the needs and expectations of all relevant interested parties
- ISO 9001:2015 will better fit all types of companies due to simplified language and less directive requirements.
- The creation of a knowledge-database will ensure the effective internal exchange of company-owned knowledge.
MAIN CHANGES IN ISO 9001:2015
- The standard has been rewritten according to the HLS
- Risk management becomes a fundation of the standard
- A standard purposely open to the service industry
- No more quality manual
- Importance given to the context surrounding the certified organization and its stakeholders
- Knowledge is a resource like any other